The Ben Graham Corporation offers methods training that helps the people in your organization build and maintain better work processes. Process improvement has been the sole focus of our business for sixty-three years! Delegates consistently rate our workshop as one of the best and most useful they have attended. The workshops are hands-on and delegates leave with skills that enable them to begin documenting and improving processes immediately! While there is a high level of interest in process improvement these days, the importance of documenting existing processes is routinely underestimated and the skill required to do it quickly and effectively is often lacking. This is an area where our software and our methods can provide tremendous benefit. If you are serious about developing your process improvement skills quickly, join us at one of our hands-on workshops where you will draw process maps, participate in a role-playing analysis session and be involved in discussion and exercises that address all the phases of an improvement project. You will leave the workshop with a binder full of materials and articles, a copy of our book, “Detail Process Charting: Speaking the Language of Process” and enthusiasm to put your newly acquired skills to work! Our public workshops are conducted at the Dayton Engineers Club that once served such noted inventors as Orville Wright, Charles lunch each day in the Club’s own fine dining room plus morning and afternoon refreshments. Dr. Ben S Graham Jr. will participate in our public workshops to reflect on his fifty-plus years teaching and consulting in process improvement.