Learn to prepare detailed process maps quickly and thoroughly.
Learn how to analyze process maps, identify opportunities
for improvement and guide teams through process improvement
projects. Introduction to continuous improvement and using a process map library as its
foundation.
Arrange for a class at your facility or join one of our public workshops at: The Dayton Engineers Club,
110 E Monument Ave,
Dayton, OH45402.
Three Days to Clarity…
Join us at our next workshop for three days of intensive, hands-on
process improvement training. A 3-day investment of your time and attention will provide you with tools and method to
see where your organization is losing time, energy, goodwill and money.
We Know…
The best laid plans often go awry. Life and time pressures
convolute our best processes. New requirements, controls, CYA
are often addressed with bandages (adding or cutting a step
here and a step there) until a process that may have been
understood and handled by one person now winds through multiple
departments and work areas. Complicated processes can invite
“work-arounds” and shortcuts that can short-circuit safety,
quality, profitability and morph the process further and
further from your company vision and what will really best
serves your team. And, these changes are likely invisible
to management.
Employees doing the work aren’t necessarily privy to the big
picture and have never had the opportunity to understand how
their piece of the process fits in with the rest of it.
They may not know why certain steps are in place and whether
they are really necessary. When employees aren’t consulted
about process changes, they remain “in the dark” and the
organizations misses out on its biggest improvement resource
opportunity.
It is not easy to understand the details of a complicated and
convolutes process. Facilitating a successful Process
Improvement Meeting takes skill. Telling a manager how things
should be different can be especially difficult.
Ready, Aim, Fire...
Before you invest in a BPM, integration, or improvement
solution, understand where you are and what you have. Graham
Process Maps illustrate and define the real work people do and
provide a solid foundation for detailed analysis and
improvement. We offer the fast track methodology to developing a
real world Business Tune Up with well- documented processes that
are developed by the people closest to work and supported with
vision, direction and commitment from management. Make the most
of the experience and insights from your entire team into a
workable, realistic action plan with documented processes.
Action Plan...
Our workshop can take you or your staff QUICKLY to competency in
Business Process mapping, analysis and management. Eliminate
waste, save time, save money, reduce errors, improve customer
service… And do it quickly.
Our upcoming workshop not only will teach a proven methodology,
it will provide training on the best tool available to document,
illustrate and implement real change within an organization.
Join Dr. Graham and myself for three days of intensive, hands-on
process improvement training at our next workshop. Delegates
consistently rate our workshop as one of the best and most
useful they have attended. The workshops are hands-on and
delegates leave with skills that enable them to begin
documenting and improving processes immediately!