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Business Process Mastery Newsletter
from the Ben Graham Corporation
2008 April
Feature

Detail Process Charts – A Common Ground for Business and Development
by Ben B. Graham

When the first flowcharts were applied to manufacturing processes, they followed the flow of a single part through its manufacture.  They displayed, in sequence, the steps it took to make the part and they made sense.  They were easy to visualize, easy to follow, easy to work with, and they resulted in millions of dollars worth of productivity gain. 

This same concept was applied to information process charting in the 1940’s.  However, rather than following a single flow, multi-flow process charts were used.  They showed all of the records in a business process in order to make clear the exchange of information between records.  Once again the effort generated millions of dollars worth of productivity gain...

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Business Process Improvement Workshops 

The Ben Graham Corporation offers methods training that helps the people in your organization build and maintain better work processes.  Process improvement has been the sole focus of our business for fifty-five years!  Delegates consistently rate our workshop as one of the best and most useful they have attended.  The workshops are hands-on and delegates leave with skills that enable them to begin documenting and improving processes immediately!

We offer 2 & 3 day in-house education workshops that you can customize to meet your specific requirements - (Management Overview, Project Facilitator Education, Data Collection, Using the Software, Analysis, Calculating Benefits and Costs, Preparing and Presenting Recommendation Proposals...all geared toward improving productivity and performance.)

If you have 3 or more people you would like trained, you may opt to send them to our facility in Dayton, OH.  The price for this is the same as the price for attending a public workshop.  Once a date is scheduled, we will promote the workshop publicly.

Call 800-628-9558.

US Workshop schedule   ...Overview


Process Mapping Software

Save maps as PDF
Would you like to create PDF format charts that you can send to other folks or upload on your website?  Try
 Doro Pdf Writer.  It is free and works well with Graham Process Mapping Software.  (Note: While most 3rd party drivers work, Adobe pdf driver doesn't work with our software.)

When I want to print a large wall chart for a Team meeting, if there is no plotter available, I create a pdf chart that I can send or take to a business center for printing.  I set the paper size for the chart I want to print.  For instance,  I can create a pdf chart that is 24" x 120".  This will print out 10 feet long on a 24" wide plotter roll.

I wish you the best with your process work.

Ben B. Graham
ben.graham@worksimp.com

If you know anyone who may be interested in our material, please pass this email along.  Thanks.

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