Feature
Capturing Reality: Collecting the
Facts
In two previous papers, we outlined the elements involved in setting up a
process improvement project and getting the word out with a public announcement.
With everyone on board, it's time to get into the trenches.
Fact gathering is an integral part of understanding reality and preparing a good
process map. Yet, it is often dismissed or given cursory attention as
superficial process maps are created by an individual or group of people some
distance away from the work...and thereby some distance away from reality. If
you want your process maps to reflect reality, you must go to the work and see
it happen...
This is the third in a series of papers dealing with the
up‐front work in process improvement projects.
Read the
complete paper...
Software
Did you know that the Graham Process Mapping method was the first flowcharting
method developed specifically for mapping mutiple-flow business processes?
It was introduced in 1944 and is still the ONLY process mapping method that
focuses on the things we process (forms, documents, email, spreadsheets,
databases, systems...) Other methods are conceptual, giving only a general
idea of the process.
Compare
a simple box and arrow flowchart with a Graham Process Map.
Graham Process Mapping Starter Edition can
be purchased now for only $99.00.
Graham Process
mapping Starter Edition...
If you want to support your continuous
improvement program with a process chart library, step up to Graham Process
Mapping Professional with tools for preparing Playscript Procedures and for
managing your process map library.
http://www.processchart.com
On the Road to Mastery
Business Process
Improvement Workshops
Our first U.S. public workshop for the new year is now scheduled for March
5-7, 2008.
Methods training that helps the people in your organization build and
maintain better work processes. Delegates consistently rate our workshop as one of the best
and most useful they have attended. The workshops are hands-on and delegates
leave with skills that enable them to begin documenting and improving processes
immediately!
Call us @ 800-628-9558 today to register.
Or, use our fax registration form...
US Workshop schedule
...Overview
I wish you the
best with your process work.
Ben B. Graham
ben.graham@worksimp.com
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