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Business Process Mastery Newsletter
from the Ben Graham Corporation
2006-1
Feature

IT – The Inside Track to Better Business Processes
Many IT professionals are in a unique position in that they deal with people and processes throughout their organization.  This gives them a business perspective that most employees don’t have; a chance to see much of the work of the organization at a macro level while understanding many of the mechanics in detail.  Some have taken advantage of their ubiquitous position in their organization to delve into the realm of business process analysis...
Read the complete paper (111k pdf - 2 pages)...

Musing

The Gift of Time
Wouldn't it be nice to be able to squeeze another hour or two into our day.  Then we could finally get at those projects that have been sitting on the back burner: perhaps we would even get a chance to peruse the stack of magazines that have been piling on the desk, do more writing or, heaven forbid, put our feet up for a few minutes and just think.

By taking a good look at our business processes and eliminating those tasks that aren't adding any value to the process, we can get the work done in less time and free ourselves up to pursue other things -- we reward ourselves with the gift of time.  The gift of time enables us to produce more of what we already do and also to pursue new things.  The gift of time is at the core of increased productivity and innovation.

It is unfortunate that some folks feel they have to realize 'hard dollar' benefits from an improvement project by cutting staff instead of redirecting organizationally-developed skills to meaningful, productive tasks.

If you have comments or thoughts you would like to share with our readers, send them to: Here's a thought...

On the Road to Mastery

Business Process Mastery Workshops 
Three public workshop are scheduled this year in Dayton, OH...They will include two days of learning how to understand and improve business processes followed by a day of hands-on process mapping with Graham Process Charting Software the principal tool for understanding business processes. 

To register for a workshop, call us at 800-628-9558 or download our fax registration form.

Workshop schedule         Workshop details...

Software
Would you like to create PDF format charts that you can send to other folks or upload on your website?  Try PDF995, a nearly-free pdf writer that works well with Graham Process Charting Software.

Reading
Detail Process Charting: Speaking the Language of Process 
"Finally, a book has arrived that teaches us how to draw meaningful business process flowcharts and draw them quickly.  Such a book has been sorely needed for many years.  It provides clear and concise reasoning on the value of process charting and process mapping, demonstrated with real working examples.  Through detailed methodology - an actual "how-to" guide - well over half the book is devoted to demonstrating how to draw detail process charts.  The narrative is straight-forward, easy to understand and well supported with illustrations.  If you are looking for solid methodology designed to display business processes so they can be easily understood, here is a book you will wish had been around years ago."
I wish you the best with your improvement work.

Harry J. Gwinnell, Vice President, Chief Intellectual Property Counsel, Cargill Incorporated

I wish you the best with your process work.

Ben B. Graham
ben.graham@worksimp.com

Share Your Stories!
Do you have an experience using Graham Charts that you would like to "Spotlight" with our readers? Call us at 800.628.9558 or send us an email.  

If we print your story (~500 words), we'll send you a copy of our new book, Detail Process Charting!
 

ben.graham@worksimp.com
Downloads

"Business Process Improvement Methodology" booklet.  

(72 pages, 974k pdf)


"Project Guide" booklet.  
(55 pages, 638k pdf)


Evaluation Software

Workshop Brochure
(workshop.pdf - 49k)

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Contact info
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800.628.9558
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