Better
Business Processes
Feature Process Improvement Article -
Detail Process Charting (187k, pdf)
The
Glossary of Document
Technologies from
ANSI/AIIM TR2-1998 defines a Business Process as a logically
related set of workflows, worksteps, and tasks that provide a product or service
to customers. A business process is comprised of multiple workflows.
This article highlights some of the principal differences between detail process
charts that visibly display multiple workflows and their relationships and the
more common high-level, single flow process charts...
Read the article...
Process
Improvement Workshops
We have scheduled three public workshops in Dayton, OH for
2003. The dates are:
|
March 19-21 |
 |
| June 25-27 |
| October 22-24 |
To register for this workshop, call us at
800-628-9558 or download our fax
registration form.
From the Vault...
Our retrospective in this issue explores process
improvement associated with integrated systems. The article,
"Techniques for Lightening the Load of Paperwork-Work Simplification and
Integrated Systems", was presented to the
National Association of Accountants by Ben S. Graham in September, 1959...
Process Improvement Discussion Forum
If you
have any questions or comments about process improvement / work simplification
or Graham Process Charting software, post them to our discussion board.
www.worksimp.com
or call us at 800.628.9558
Business Process Charting 6.0
The Graham Chart Viewer was developed so that people could view
and print Graham Charts without having a registered copy of the software on
their computer. The chart viewer is a compact program (just 140k) that
can be sent along with a chart as an email attachment.
"Using the Chart Viewer" discusses ways you can use the Chart Viewer to
distribute your Graham Charts.
I wish you the
best with your improvement work.
Ben B. Graham
ben.graham@worksimp.com
If you know
anyone who may be interested in our process improvement material, please
forward this email to them. Thanks. | 
