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Business Process Improvement

Business Process Improvement Training & Consulting

Faster, simpler work processes with fewer errors and less waste.

process improvement workshop

Learn to prepare detailed process maps quickly and thoroughly.  Learn how to analyze  process maps, identify opportunities for improvement and guide teams through process improvement projects. Introduction to continuous improvement and using a process map library as its foundation.

Arrange for a training class at your facility or join us at one of our public workshops at The Dayton Engineers Club, 110 E Monument Ave, Dayton, OH 45402.

Ben B Graham Add a process-focused professional skill set to your team for a month or a year... I have devoted the past 36 years helping people find their inner process guru and becoming resident process experts in their organizations. I will passionately guide your process improvement team through successful projects. I can help with any aspect of your process work... from defining a project to establishing a process-library-based continuous improvement program.
I will add a process focus that has been honed over four decades across numerous industries (Here's a sample of clients I have worked with). I can help you understand the details of your processes, quickly and thoroughly. It's what I have done for 36 years.

Use The Process Improvement Project Guide to guide you through your next project.

Call me at 937-667-1032 or send me a note

Graham Process Map

Consultants, business analysts, and IT folks; neophytes and experts, find our process mapping tool and its supporting improvement method to be a valuable addition to their toolkit. You will find a level of detail in our flow charting method that is not captured in most others and it provides a solid foundation for our straight-forward, common sense approach to developing and improving business processes.
Participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved...
"The keys to this approach . . . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly sets this approach apart from all the others."
Fredric D. Heilbronner, Dir. of Systems Consulting, eForms, Digital Consulting & Software Services, Inc.

Did you ever wonder why so many process mapping vendors don't display what their product can do? The answer is simple -- The type of high-level maps that are used most often simply don't tell much of a story. Of course, good people can dig into high-level charts and produce good results, but why settle for a limited value tool when an excellent one is available?

Graham Process Flow Charts can help you understand the details of your processes and your client processes - quickly. It is an exceptional tool for showing clients how your solutions can fit into their work processes.

Detail Process Mapping fundamentals are demonstrated here.

Our business process improvement methodology has helped thousands of organizations streamline work processes and save money. We provide business process mastery coaching and consulting services, process mapping software, in-house and public process improvement training courses and we provide flowcharting and improvement project facilitation services.

Add process expertise to your competency

We will partner with you to help you understand your client processes quickly and thoroughly.

Develop process focused expertise

Join us at one of our public workshops or schedule an in-house workshop to bring your entire team on board.

Impress your clients

Roll out a detail process map in front of your client to visually demonstrate the details of their process and to show how your solutions will improve the process.

Establish yourself as a resource for Business Process Management

Help your clients define and organize an effective program for managing their business processes.

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